Different Types of SaaS Software: Examples and Categories

SaaS has become more popular as software companies move to the SaaS model slowly but steadily over the past decade. SaaS businesses can be classified based on the similarities they share and their function.

It is vital to be aware of the various kinds of SaaS software before beginning a SaaS project. You will learn about the challenges and nuances of each, along with their particular market characteristics, as well as what your end-users need.

The different types of SaaS solutions

There are numerous types of SaaS software. The primary reason for the division of SaaS software into different groups is the industry sphere that it helps improve.

Perhaps, the most important aspect of the division of SaaS applications is that the new types of SaaS products will appear in the future. Cloud-based software can be used in virtually any area of human activity.

Customer Relationship Management (CRM) software

Every business needs to have customers. Data is an important source of information that is used for advertising the product and boosting sales. CRM software can help with effective management. CRM software keeps customer information and improves customer relationships.

Modern SaaS CRMs provide a broad array of functions. While some CRM systems can assist users in forecasting sales, others automate routine tasks such as emails. Freshworks is a CRM operated by Girish Mathrubootham, has more than 10 other products that can be integrated into one another based on your business needs.

Enterprise Resource Planning (ERP software)

Large corporations and organizations utilize SaaS to manage a wide range of business processes. Such a SaaS lets you combine and track all of these processes together because of its many services.

NetSuite is a popular ERP SaaS service that serves more than 22 000 customers. It offers e-commerce and solutions for retail to help manage your business. It also has a PSA (Professional Services Automation) feature, which lets you plan and manage projects.

Accounting software

Accounting software can automate your financial operations and reduces expenses. This is especially beneficial when you perform a lot of financial operations each day.

All SaaS within this category differs significantly in terms of features, and you must choose the one that meets your needs and expectations regarding managing your finances. Today, the most frequently used one is Xero and QuickBooks that have a lot of effective integrations.

Software for managing projects

PM SaaS solutions facilitate collaboration and track progress within teams. They’re more efficient and user-friendly than shared spreadsheets and documents, as synchronization happens in real-time.

Confluence by Atlassian is the PM SaaS that offers the greatest features and tools. It has features such as monitoring tasks’ real-time notifications and also adjustable page permissions.

CMS and e-commerce platforms

The E-commerce SaaS solution is an ideal option for start-ups. It allows you to sell your goods instantly and save money on web development and UX/UI design (if your objective is to create an online presence).

Shopify is the most well-known eCommerce platform, offers a variety of cool features to assist entrepreneurs in selling their products and services online. First of all, it offers a variety of themes to make your online shop unique. It also integrates with PayPal and POS to make payment processing simpler.

Platforms for communication

These are widely used SaaS products. The main benefit of these communication platforms is instant messaging and file sharing from any part of the globe. They are frequently utilized by businesses to communicate with their employees. For instance, Slack is a favourite communication tool of more than 12 million active users in both small and large companies.

Solutions for HR/HRM

These SaaS solutions are designed to help manage human resources. Such products have features that include hiring, scheduling interviews, performance tracking and analysis, and employee reviews. They are useful for constantly growing and hiring new people since they permit the storage of all data about applicants in one place.

These SaaS applications can be used to monitor employee productivity and attendance.

Lattice is known as a SaaS application used by over 2000 organizations each day, is extensively used. To facilitate communication and cooperation within a business, employees are expected to provide feedback.

Payment gateways and solutions for billing

Payment gateways allow businesses to accept payments quickly and easily, processing hundreds of transactions each day.

PayPal is a safe and secure service that can store sensitive customer information, such as the numbers on bank cards. This is a convenient method for businesses to accept payments. They can share protected customer information with banks and merchants and reduces the risk of data leakage.

Another benefit of a payment gateway is that processing transactions online is faster than doing it manually. Additionally, due to the large client base of PayPal as one of the most popular payment methods, you are more likely to meet new customers.

In an organization, productivity refers to producing quality work without consuming much time. In today’s fast-paced and tech-prior world, we vastly depend on productivity tools to boost the company’s overall productivity. Sometimes we tend to take up so many tasks and responsibilities that it becomes difficult to stay on a particular task. Ultimate Business System (UBS) is one of those apps and services that help you stick with your daily goals in an efficient way.

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