Bajaj Finserv is a reputed name in India’s financial sector. The NBFC is a leading non-banking lender, offering various financial products, such as personal loans, business loans, housing credit and more. Being a fintech company, Bajaj Finance also allows its customers to acquire loans online.
Keeping track of such loans has become simpler today, thanks to the Bajaj Finserv customer portal. An individual planning to avail loans from this NBFC must know all about this portal and ways to access it.
Bajaj Finserv customer portal: Features and Benefits of Experia
Bajaj Finserv Experia is an online portal, which existing customers can access at any time. They can find information regarding ongoing loans, such as interest rate, EMIs outstanding, the due date of payment and more. Similarly, EMI cardholders can find details about available credit balance on their cards and others.
Listed below are some of the advantages of this particular portal –
- Access your loan details easily
Previously, borrowers had to reach out to their lending institution to acquire information on their loans. This was a time-consuming process, involving calls and physical visits to the nearest branch. However, with this customer portal, individuals can acquire information on their loans instantly from the comfort of their homes.
- Initiate Bajaj EMI online payment
Borrowers can clear missed EMIs using this portal as soon as they acquire the necessary funds. Doing so ensures that any penalties or fines related to the late payments are minimised. This feature is available for both existing loan and EMI card payments.
Besides the EMIs, individuals can also utilise this Experia portal to initiate prepayment or foreclosure of an existing due. Prepaying refers to the payment of an EMI before its due date, while foreclosure refers to paying the outstanding balance at once to close a loan immediately.
- Access specialised pre-approved offers
Since only Bajaj Finserv customers can access this portal, the company often provides specialised loan offerings to users. These are generally tailored to a borrower based on repayment history and general credit rating.
Pre-approved offers, such as these, ensure a speedier loan approval. Moreover, they are available on secured loans, such as home loans and loans against property, as well as on unsecured products like personal loans. A customer portal user can check his/her pre-approved offer by submitting just a few details.
- Download NOCs, statements and other certificates
Borrowers often need documentation related to their outstanding dues. From no-objection certificates to loan account statements, everything is easily accessible using this online portal. Therefore, one can do a lot more than initiating Bajaj online payments through such a platform.
Keep in mind that such a portal can be accessed using your web browser. However, for increased convenience, borrowers should download the Bajaj Finserv Experia app on their mobile phones.
However, regardless of whether one uses the browser-based version or the mobile application, logging into the portal is crucial.
Ways to login to Bajaj Finserv Experia
Borrowers can log in to the customer platform using one of two methods. These are as follows –
- Logging in using OTP
To access the portal using this method, individuals must follow the process mentioned below –
- Step 1: Open the portal’s login page.
- Step 2: Enter customer ID, phone number or email ID on the relevant fields.
- Step 3: Click on the ‘Send OTP’ button, followed by ‘Generate OTP.’
- Step 4: Enter the OTP, which was sent to the registered phone number or email ID. Doing so will complete your login procedure.
Bajaj Experia login is also possible through an alternative method.
- Logging in using password
Follow the procedure mentioned below when you have a password to access the account –
- Step 1: Open the portal’s login page.
- Step 2: Enter customer ID, registered phone number or email ID in the appropriate fields.
- Step 3: Click on ‘I have a password’ button.
- Step 4: Click on ‘next’ and enter the password to access your account.
Customer ID is crucial when trying to access this portal. If one misplaces this ID, he/she can acquire the same from the NBFC. Simply type in ‘EXPERIA’ in your phone’s SMS application and send it to 9227564444 from your registered phone number. You should receive a text with the login credentials in just a few moments.